Privacy Policy & Cookies

This statement sets out the privacy policy ("privacy policy") of our website at ("our site"). It explains what personal information we collect from users of our site and what we do with that information.

Our site is operated by Callcredit Information Group Limited, a company registered in England & Wales with company number 04968328, the registered office of which is at One Park Lane, Leeds, West Yorkshire LS3 1EP. For rules governing use of our site, please refer to our terms of use.

Collection and use of personal information

Our site collects personal information about you when you use a link to send us an email. If, in that email or any attachment to the email, you voluntarily provide us with personally identifiable information about yourself, such as your name, address or telephone number, we will collect and store that personal information.

Subject to you agreeing to allow us to contact you with promotional offers, we may from time to time advise you of products and/or services that are available to you from us. We may contact you for such marketing purposes by e-mail, telephone (including automated calls), SMS or other electronic messages, post or fax (depending on the information we collect from you). If you do not wish to receive offers then you will be able to prevent your information being used for communications by ticking the opt-out tick box at the time your personal information is collected or, at any time, by emailing


Our websites use a variety of cookies, which are listed in the tables below on a website by website basis. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you from other users of our websites, which helps us to provide you with a better experience when you browse our websites, and also allows us to improve our sites. The cookies we use are "analytical" cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the sites when they are using them. This helps us to improve the way our websites work, for example by ensuring that users are finding what they are looking for easily. Our cookies are not used to collect personally identifiable information about you.

We list below the cookies we use on each of our websites, and provide a brief explanation of what those cookies do.

Most web browsers allow some control of most cookies through the browser settings. For more information on this, and more information about cookies in general, you may wish to visit For information about how to delete cookies from your mobile 'phone you will need to refer to your handset manual.

Please be aware that restricting cookies is likely to impact on your ability to use our websites effectively and may make areas of our websites inaccessible or inoperable.

The cookies we use are as follows:



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This is a cookie set by the web server that is required for the website to function, it does not store any personal data and is deleted when you close your browser.



This cookie is set when you log into the website. It allows you access to the services that are only available to registered users.


For more information on the cookies we use, click here

Security of personal information

We take the security and disclosure of personal information very seriously and as such we will not sell, trade, rent or otherwise provide personal information sent to us via our site to any third parties save as set out above.

We are mindful of the importance of upholding the security of information under our control. All data collected through our site that is stored electronically, is stored on secure servers, and we have stringent security and confidentiality procedures covering the storage and disclosure of such information, in accordance with the Data Protection Act 1998.


By using our site you consent to the collection and use of your personal information as stated above. We reserve the right to amend this privacy policy from time to time and, if we do so, your continued use of our site will be taken as acceptance of any such change.

Some websites that have links to and from our site from time to time may collect personal information about you when you access or utilise those links. We do not control the collection or use of such information, and the practices of those websites are not covered by this privacy policy. Some websites that have links to and from our site from time to time may also use their own cookies. We have no access to, or control over these cookies, and you are advised to check the cookie policies on such other websites or to amend your site browser's settings with respect to cookies accordingly.

Please note that this privacy policy only concerns the collection and use of personal information on this website. If you purchase any products or services from us or our group of companies via other sites which we or our group of companies maintain (including the site at, separate terms on how your personal data will be used will be applicable.

Your rights to see your personal data

You have the right to see the personal data (as defined in the Data Protection Act 1998) that we keep about you, on receipt of a written request, verification of your identity, and payment of a fee. If you are concerned that any of the personal information we hold on you is incorrect or if you wish to object to the use we have made of your personal data, please contact us at the following address:

Customer Services Department
Callcredit Information Group
One Park Lane
Leeds LS3 1EP

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0113 244 1555